Kind Words

  • Stephanie and Neil Clough 16 Belmont Avenue, Whitley Bay

    I just wanted to take the time to say a huge ‘THANK YOU’ to all the team at Keep Estate Agents.  From my first meeting with the lovely Sue who came to value my property.  I felt instantly confident in Keep’s abilities to sell my property.  Sue’s confident and can do attitude made it an easy decision for me to sell my property with Keep.  I was delighted with the photographs of the property and the marketing to which we had an immediate response.  Throughout the sale of our property all the staff, especially Michelle kept us up to date at all times on what was happening and how things were progressing.  Nothing was ever too much trouble including my numerous requests to visit the property we were also purchasing through Keep.  Paul or Karen were always available to meet me at the property whenever I needed.  I believe that buying and selling through the same agent was a fantastic experience as all staff knew exactly what was going on with both the sale and purchase process.

    I would highly recommend Keep and their wonderful team who made the very stressful process a lot less so.  They have such a calming manner and always put me at ease when I was feeling the pressure.  They genuinely helped make our dreams come true and we are now in the house we only dreamed of living in.

    Many thanks

    Steph and Neil Clough

  • Christine Mastaglio 27 Glendale Road

    Friendly, knowledgeable staff, always available to answer any questions. Kept me informed at every step of the process of selling my home of 25 years. Keep provided an efficient, but personal, professional service and I highly recommend them.

     It was nice doing business with you.

     Christine Mastaglio

  • Joanne & Paul McGirr Percy Road, Whitley Bay

    To All at Keep,

    Thank you so much for all your help in the sale of Percy Road.

    We very much appreciate everything.

    Thank you so much, Joanne, Paul, Mae & Lula xx

  • Dr Emily and Neil Thompson Ridley Gardens, Earsdon View

    To The Keep Team,

    We just wanted to to acknowledge the amazing service we feel we received from everyone at Keep in the selling of our property. We felt that right from the start the commitment and energy put in to selling our house was outstanding!

    Everyone was so friendly, always at the end of the phone if we needed anything and went above and beyond our expectations.

    We would recommend Keep to all our family and friends.

    Emily and Neil Thompson.


  • Vicki & Kevin McDonald Countess Avenue, Earsdon View

    The professional photographs and listing helped us attract a buyer very quickly and all of the staff we’re very approachable and incredibly helpful throughout the process – helping us to keep informed and feel less stressed about the process. Most importantly, they were very responsive and were happy to respond quickly to any queries. Thanks Vicki.

  • JENNY AND STEVEN MORRIS Victoria Terrace, Whitley Bay

    Thanks so much to Sue, Michelle and Helen, you have all been amazing and made the whole process so much easier! You’ve always been at the end of the phone when needed and understood all our concerns, which have been limited due to you and the team being so efficient. Not to mention the fact you helped us search for a house when our original one fell through and found us our dream home quickly! You took on way more than expected and we can’t thank you enough.  I honestly couldn’t have asked for better service and will most definitely recommend you guys and use you in the future. Jenny

  • David & Karen Broderick Links Road, Cullercoats

    We had a fantastic service from Keep Estate Agents. From the initial contact, to the excellent photos of the house, to our first viewing 30 minutes after it had gone in the agents window (who incidentally bought our house), to the great contact and keeping us in the loop and lastly feeling valued as a customer. Of all the estate agents we have used in the past Keep has been head and shoulders above the rest. Most definitely recommend them to anyone selling their house. If you want good service from an estate agent that cares about you in one of the most stressful things you will ever do then Keep are the ones to choose. Thanks very much. David Broderick

  • Stuart Campbell Dukesfield, Earsdon View

    I recently sold my apartment through Keep Estate Agents. Right from my first meeting with Sue I knew they were the agent. Having been with other agents, Keep go above and beyond in making the advert stand out with the very best photos, which bring with it a lot more attention and viewings. I followed their suggest selling price and had an above asking price offer (after 2nd round of offers) within a short period of going to market. All members of staff looked after the sale and kept me fully informed of progress with regards to solicitors and agents on a regular basis. The sale went smoothly and I can genuinely say that I couldn’t be happier with the service received.

    Thank you for all your help! Stuart.


  • Joanne Nichols Horton Avenue, Shiremoor

    In one word Keep have been from start to finish AMAZING. Our house sold within a week and although some things didn’t go as smoothly as we’d planned, they were ‘on it’ every step of the way. They never sat on anything and kept us up to date with constantly. They phoned me outside of their working day to accommodate our hectic work schedules. They found us exactly what we were looking for in a house and we can not praise them enough. I feel bereft without our almost daily phone calls to each other! If you want a realistic, professional, honest and extremely friendly estate agent then look no further than Keep.

    Hope you are all doing ok x x

  • Gary Eden & Richard Selfe Horton Avenue, Shiremoor

    Having had an excellent service with the staff at the Whitley Bay branch when purchasing a property, we felt compelled to sell through the same office. we were supported, helped and assisted superbly by Sue and Michelle through the process which had its tricky moments which they handled with consummate professionalism. I can wholeheartedly recommend this branch and Sue and Michelle specifically. Thanks again and no doubt we will speak soon. All the best.


  • Mr & Mrs Coates Cleveland Crescent, Seaton Delaval

    Michelle and the whole Keep Team were fantastic from start to finish, thank you for all of your effort in selling our property!

    The whole team were extremely professional and client focused, ensuring we were regularly updated throughout the entire process. The level of service was fantastic and I cannot praise the team highly enough, we would definitely recommend Keep.

    Steve and Jill Coates

  • MICHELLE & PETER RAMSHAW Grange Road, Fenham

    Very impressed with the qualify of service received by all of the team at Keep.  We would have missed out on purchasing our new home if they hadn’t sold our house so quickly.  On market only for one week before accepting an offer.  Michelle kept us updated weekly on the progress of the sale.

    Would highly recommend Keep to all family and friends!

  • Tilmouth Avenue, Holywell

    I would recommended keep to anyone looking to sell a property in the Whitley Bay Area. We mainly worked with Sue and she and her team were so helpful. The team at keep booked in lots of viewings as soon as our house went on the market and were happy to do the viewings while we were at work. Our house sold within 2 weeks for full asking price. They negotiated well for us and worked fast. We couldn’t have asked for a better service. Everyone at keep is friendly and professional and couldn’t have done more for us. This move was as easy and smooth as a house move can be. Thank you, Keep Whitley Bay.

  • JOYCE AND GEORGE HILL Kirkstone Avenue, Marden, North Shields

    Now everything has been finalised, we would just like to thank you for everything you have done for us with regard to Brenda’s property.

    It has been a long haul but we appreciate you guiding us through it.  It has been many years since we bought or sold real estate and being so far away made it more difficult for us.

    Thanks again

    Joyce & George.

  • Malcolm & Norma Thompson 58 Gardner Park, North Shields

    Dear Sue, we would like to express our thanks for the great service that you and the team have done for us in selling our house, the team kept us updated all the way to the finish post, the girls were all very personable and helpful along the way, always taking time to ask how we were doing and if we needed any help to just ask, and believe you me I was asking, an as always they were a big help. Again thanks and our house is getting there and we love it. Norma

  • Trevor & Lynn Johnson Northlands, North Shields

    Thanks so much to Sue, Michelle and Helen, you were all fantastic and made the whole process less painful and traumatic! Right from the start your service was impeccable – and the fact you sold our house the day after you marketed it was amazing!!!

    You kept in touch with us throughout our sale and went that extra mile and really understood any issues we had, and right at the last minute you found us a removal company when our original one fell through! We can’t thank you enough – a 5 star service and will most definitely recommend you.

    Lynne and Trevor Johnson.



  • MR MARTYN HAYES 95 Seatonville Road, Whitley Bay

    I would just like to thank yourself, Sue and the rest of your team for all your assistance with the sale of my late mothers house.

    Your professionalism and feedback has been fantastic throughout the whole process and I would recommend KEEP without hesitation to anyone looking to sell their property.

    Thanks again



  • Trewitt Road Trewitt Road, Whitley Bay

    “Keep recently helped me in selling my late mums house and if I am honest, was not looking forward to the experience. But to my surprise,  it was really enjoyable.  Professional – yes, I expected that.   Attentive – I expected that.  Productive – I expected that. But enjoyable – I did not see that coming!  Michelle, Sue and Karen were always there for me and I really felt like we were all in it together, that they were with me helping me through this process, genuinely wanting to make it as easy for me as they could.  Dealing with them felt like talking to an old friend, but of course behind that there is a thoroughly professional team who know their business inside out.  From the pricing strategy, marketing tactics and offer acceptance through to contracts being signed, they were absolute superstars and I really cannot recommend them highly enough. If you value friendly, professional, service with really, really nice people, stop reading the testimonials and talk to the team.

  • STEVE PICK 32 Hastings Avenue, Whitley Bay

    “I would like to thank everyone at Keep for all their help and advice during the recent sale of my mother’s  property.  They have been extremely professional, courteous and kind during the transaction. I would not hesitate to recommend them to anyone who has a house to sell in the north-east.”


  • Richard & Katie Cleathero Bayfield, West Allotment

    “From the first viewing until completion we found all members of the Keep team Friendly and professional. Responding to our questions or requests  promptly

    Our moving process wasn’t the smoothest which had no connection to the Keep team but they were extremely helpful giving us guidance, keeping us up to date and politely keeping the pressure on other parties to enable us to move into our new property.” Richard & Katie


  • CRICHTON AND ANNE DAND Abbots Way, North Shields

    Thank you to the “Keep Team” for selling our house so quickly. From the moment we met Michelle she puts us at ease and kept us informed at all times even on her day off.The team of Michelle Sue and Lyndsey are such a professional team so friendly and helpful nothing is a bother to them .The whole process from selling to buying was made so much easier thanks to their knowledge and guidance .I am so pleased we decided to have Keep as our agents.Thank you all for making this journey less stressful.

  • Mr & Mrs Campbell Kings Road, Westmoor

    I have to say that Keep Estate Agents have been absolutely amazing from start to finish! We moved into our new home today and the girls at Keep Whitley Bay, Sue, Michelle and Lynsey, have been fantastic. They reply to emails or phone calls within minutes, every time! Nothing is too much bother for them. They sold our house (which was in West Moor, not Whitley Bay!) in 3 weeks and I just simply can’t praise them enough. They are professional but very friendly and are so lovely to their clients. They also recommended us the best solicitor ever and also a fantastic financial adviser. I would not hesitate to recommend Keep to anyone. You truly get a personal service and with them hopefully your move will go as smoothly as ours did. Thank you girls!

  • Miss L Heads & Mr K Thomas Carnoustie Court

    Michelle, Sue and all the team at Keep, a huge thank you for all your help in selling our flat. We really appreciate all your time and efforts, with very best wishes, Laura and Kev.

  • Mr & Mrs Driver Winslow Court, Cullercoats

    I would like to thank all of the team at Keep for their help and assistance with the purchase of our flat. Throughout the process your office have been very professional and have kept us up to date with the progress of the purchase and have always been very friendly, helpful and informative. Many thanks once again! Best wishes, Tony Driver.

  • Mr & Mrs Lanty East Grange, Holywell

    Thank you ‘Team Keep’ you have all done an excellent job in selling our home, we couldn’t have done it without you! Margaret & Mike.

  • Mr & Mrs Ramsay Marwood Court, Redhouse Farm

    Thank you to everyone at Keep, you all had a hand in helping us sell our house and move to our lovely new home. We’ll be recommending you to all our friends!

    Enjoy the biscuits. Best wishes from Julie & Ian Ramsay.

  • Mr & Mrs Sherrin Eastbourne Gardens, Whitley Bay

    I would thoroughly recommend anyone selling to use Keep Estate Agents.  They were absolutely key to us getting the house we wanted. All members of the team are helpful, patient, courteous, thorough and professional and every step in the process was handled swiftly and efficiently.

    Michelle, in particular, was always on the end of the  phone or available by text, even in the evenings and weekends and on her days off.  The fees represent value for money for this first class service.

  • Mr C Jelley & Ms S Costello Townsville Avenue, Monkseaton

    To the Keep Team, thanks for all your help and ‘Keeping’ us in the loop, we are so excited to move into our new home. From Chris, Sarah, Finn and baby Declan.

  • Mr J Stevenson & Miss K Davidson Shaftesbury Avenue

    Keep were fantastic during the course of our purchase. They were pro-active when it came to chasing information from the vendor and respective solicitors, and kept us well informed throughout. They were very professional and also friendly, we would highly recommend Keep.


  • Mrs J Nef Fairfield Drive, West Monkseaton

    After our late Mothers property was for sale with another company for a while and a sale falling through we decided to go ahead with Michelle from Keep Estate Agents. The best decision we could have made, we wish we’d done it before!

    From the moment we met Michelle she put us at ease and explained the whole process thoroughly, helping us and guiding us on what to do in terms of gas safety checks, electrical checks etc, none of which we were aware about.  We were kept updated all the time on viewings and feed back, also what we all liked was the fact that you spoke to the same people regularly … the left hand DID know what the right hand was doing. Sue and Lyndsey in the office are an absolute delight to speak to, nothing is a problem to them and they endeavour to find solutions to every thing I managed to throw at them!!

    The whole process of selling the property was made easier with Michelle and her team, from start to finish they were mindful of the situation and did everything in their power to made the whole journey run smoothly.. we couldn’t recommend them enough. Absolutely fantastic service from every single one of the staff. Janet

  • Rachel Lee & Perry Shardlow Eden Bridge, Longbenton

    To the kindest and friendliest Estate Agent we have come across! Huge thank you for making our first house purchase easy and understandable. You’ve been really helpful through each step and to complete the sale within 9 weeks is the best Christmas present we could ask for.

  • Simon Younger Mill Dyke Close, Red House Farm


    You guys were great, especially through a difficult time for myself, sister and mam. I couldn’t have asked for a nicer group of people, I truly appreciate all that you did in the sale of our bungalow.

  • Mr Ian Aitchison​​ Cresswell Close​

    I just wanted to let you know how pleased we are with the service that Sue is providing to progress the sale of Dad’s house.

    She has been extremely helpful and positive all the way through the process to date. And has been particularly resourceful regarding the recent glitches over boiler servicing and electrical testing. It’s a real comfort when we are located so far away from the house to be able to call on Sue’s advice, expertise and willingness, when in normal circumstances we’re sure the seller would have to arrange these things themselves. We doubt very much if other estate agents would be so helpful.

    We are very pleased that we chose yourselves to handle the sale – experience, expertise and professionalism, with a clear straight-forward approach.

    So thanks for all that; and were sure that it won’t be long before we conclude the sale.

  • Mr M Gray​ Warwick Street​

    I was recommended to KEEP Estate Agents by my son who’d previously sold his own home through KEEP. I’d had my property on the market with another agent for some time, with no luck! KEEP agreed an offer almost straight away, communication throughout the sale was fantastic, they just made everything so easy – I’d certainly have no hesitations in recommending KEEP Estate Agents to anyone…

  • Mr & Mrs Dand​ Abbots Way​

    I’m so impressed, not only with Keeps warm & friendly approach, but also with the speed in which they have agreed my sale. I can’t recommend Keep Estate Agents highly enough!

  • Yunli Chua Hawthorne Road​

    Having dealt with many different estate agents, I must say that you and your colleagues were simply the most thoughtful, patient and professional in your area of work. I couldn’t have asked for more during the stressful period. Your service is something that I will definitely recommend to my family and friends.

Our Locations

  • Keep Costal

    Keep Coastal

    1 Park View, Whitley Bay,
    Tyne & Wear, NE26 2TP

    0191 252 2920 – Email Keep Coast

  • Keep Surveying

    Keep Surveying

    Keep Newcastle – 0191 230 2221

    Keep Coastal – 0191 252 2920

    Email Keep Surveying

  • Keep City

    Keep City

    Clavering House
    Newcastle upon Tyne, NE1 3NG

    0191 230 2221 – Email Keep City